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Course Overview

Master the art of conversion and handoff between the ISA and Agent roles with industry experts Tyler Lindell and Jim Rentfrow. 

We'll cover the seamless transition of prospects from the ISA to the agent, ensuring that no details are lost and client expectations are exceeded. Discover tested methods to increase your conversion rates at every stage of the funnel, from appointments to closings.  

Real world examples will be shown of text conversations, calendar invites and collaboration between Tyler and Jim to show you how to effectively increase your conversion and elevate client experiences.
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Topics Covered

  • The Perfect Handoff
  • Group Texts
  • Response Time
  • Conversion Optimization
  • Teamwork & Collaboration
  • Converting Using The 2nd Showing
  • Post-Appointment Communications
Course Features
  • Live / Video Time: 1 hour
  • Level:  New Agent  Experienced Agent,  Top Producer

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Meet The Instructors

Tyler Lindell

Tyler grew up in Grafton, ND, 2 hours north of Fargo. After high school, he attended AFLBS (Association Free Lutheran Bible School), a small bible school in the twin cities. There he received his two-year degree in Biblical Studies. After AFLBS, Tyler went on to North Dakota State University and received a double major in Elementary Education and Human Development and Family Science.

Tyler is married to his beautiful wife Kylie. They have 2 dogs who are a bundle of joy to have! Tyler loves Fargo and all it has to offer when he’s not working. With a passion for hockey, Tyler enjoys pIaying any chance he gets. “Inside or outside does not matter to me!” He likes to go on runs with his dog around the Fargo area, and appreciates all the paths that the city has created. Tyler and his wife are avid visitors to the downtown scene and take advantage of all the opportunities it provides to grow in communication and friendship building.

Tyler’s "why" in life is to see others succeed around him. “I have a friend who was on the fence about starting a clothing brand and found joy in seeing him succeed in life.  Starting The Elm Group has given me the opportunity to see other people grow professionally, but even more personally. I have crossed paths with many individuals with gifts that even they couldn’t see. My goal is to push them to get comfortable by being uncomfortable with their life changes!”
Jim Rentfrow

Jim grew up in Roseau, Minnesota and moved to Fargo in 1999 to attend North Dakota State University, where he pursued a degree in Business. Since graduation he has also earned an MBA and a Graduate Gemologist degree.

After completing these degrees, Jim worked for US AID in Afghanistan in 2011-2012. During his time in Afghanistan, Jim discovered his passion for helping others accomplish their dreams. After returning to the United States, Jim began looking for a career in which he could serve others, serve his community and help his family succeed.

In 2013, Jim began a home search with the Erik Hatch Team. During his home buying process, Jim started to wonder if Real Estate was the career change he was looking for. In July of 2014, Jim started his career in real estate. Since that time he has helped over 1,150 families buy or sell homes in North Dakota and Minnesota.

He lives in Fargo with his amazing wife Ainsley, and their son Jayce. "